FAQs

FAQs

What services does your company offer?
We specialise in a wide range of stone and masonry repair services including brick repair, mortar joint repair, stone replacement, DOFF Cleaning, and more.
How do I know if my stone or masonry structure needs repair?
Signs of deterioration such as cracks, crumbling mortar, leaning chimneys, or loose bricks are indicators that your structure may need repair. We offer free inspections to assess the condition of your stone or masonry.
Do you work on residential or commercial buildings?
We specialise in repairing commercial buildings, but we're always open to serving residential ones as well depending on the project.
Could you please share your experience with Heritage Buildings?
Our expertise extends to a diverse range of heritage structures including churches, cathedrals, grand manor houses, and various other historically significant buildings spanning the entire UK. Check out our projects page to find out more.
How long does a typical repair job take?
The duration of a repair job depends on the extent of the damage and the size of the project. We provide estimates after inspecting the site and work efficiently to complete the repairs in a timely manner.
Are your repair methods environmentally friendly?
Yes, we use eco-friendly materials and techniques whenever possible to minimise our environmental impact.
Do you offer warranty on your repair work?
Yes, we stand behind the quality of our workmanship and offer warranties on our repair services. The length of the warranty varies depending on the type of repair and materials used.
Can you match the existing stone or masonry on buildings?
We strive to match the existing stone or masonry as closely as possible to maintain the aesthetic integrity of buildings.
Do you provide emergency repair services?
Yes, we offer emergency repair services for urgent situations such as structural damage or safety concerns.
How do I schedule a repair service?
You can schedule a repair service by contacting us through phone, email, or our website. We will arrange a convenient time for a site inspection and provide you with a quote.
Are your technicians licensed and insured?
Yes, our technicians are highly skilled, licensed, and insured to ensure the safety and quality of our repair services.
Do you conduct building surveys?
Yes, we do provide building surveys to assess the condition and structural integrity of properties. However, it's important to note that there is a cost associated with this service.

Building surveys are comprehensive evaluations conducted by our expert team to ensure a thorough understanding and assessment of the building's condition, potential risks, and necessary maintenance or repairs. Please feel free to reach out to us for further details or to schedule a survey tailored to your needs.

For any other questions you may have please don’t hesitate to contact us at [email protected], and a Stone & Masonry Repairs representative will be able to respond to you as soon as possible.

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