Privacy Policy

Stone & Masonry Repairs Ltd operates the site to provide services including, Stone Repair, Masonry Repair, Structural Repairs, Listed Building Repairs, DOFF Cleaning, and TORC Cleaning.  

Stone and Masonry Repairs Ltd is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what personal information we collect and how your information is used.    

At Stone & Masonry Ltd we are committed to maintaining the trust and confidence of our website visitors and newsletter subscribers as well as other email marketing campaigns.   

Personal Information We Collect

Stone & Masonry Repairs collects and processes a small amount of personal information to allow us to communicate with current and potential clients, suppliers, and partners. This information typically includes things such as names, email addresses, telephone numbers and places of business.  

How Your Personal Data is Used     

When you submit your personal data to us it will only be used by us for the following purposes: 

  • Communication with you about the services we provide and how we can help with your specific needs. 
  • To improve how people interact with our website.
  • To determine the effectiveness of marketing campaigns and advertisements. 
  • Without your consent we will not sell or rent your personal information to third parties for their marketing purposes.  

The Processing of Your Personal Data

We process information based on legitimate interest in our services and expertise, which include some if not all of the following:  

  • Where the processing supports us to boost, adjust, personalise or improve our services/communications for the benefit of our clients or potential clients. 
  • To improve understanding of how people interact with our website. 
  • To provide communications which might be of interest to you.  
  • To determine the effectiveness of our advertising and marketing campaigns.  

Whenever we process data for these purposes, we ensure that we always keep your personal data rights in great interest and take account of these rights.  

When someone visits stonemasonryrepair.co.uk we use Google Analytics, to collect standard internet log information and details of visitor behaviour. This information is processed in a way that does not identify anyone. We do not make Google, and do not allow Google to make any attempt to find out the identities of those who visit our website.  

We use a third-party CRM System to store typical personal information, which is vital for identifying your needs and preferences. 

We use a third-party provider to deliver marketing campaigns and newsletters.  

We use the third-party website software WordPress applications and its plug-ins to help us understand what topics you are interested in when visiting or downloading content from our website.  

Policy on Collecting Sensitive Information 

Stone & Masonry Repairs Ltd does not collect any of your sensitive personal information, such as your national insurance number, drivers license, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.       

Automatically Collected Information 

We automatically collect data on how our users visit stonemasonryrepair.co.uk, such as your IP address, location, browser language, operating system, device identifiers, and cookies.     

Disclosure of your information

We may share your personal data with third-party services that will help us manage our website and marketing activities. These third-party providers must protect your information and only use your data for our specified needs. We may also disclose your information if required by law or to protect our rights and the rights of our clients.   

Third Party Links 

Our website may contain links to third-party websites. These websites will have their own privacy policies and we do not accept any responsibility or liability for their policies or actions.   

Social Media 

If you follow Stone & Masonry Repairs Ltd on any social media platforms, we use the analytics from these platforms to provide us with insights on how to better understand our audience, clients, and potential clients. 

The information given to us from these platforms, depending on the platform may include your name, username, email address, friends list and more. In addition, we collect demographical data when users interact with Stone & Masonry Repairs Ltd’s social media accounts.  

Length of time Personal Information is Stored 

We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we will keep you name and email address on file if you have submitted an email, contact form or if you have signed up to our newsletter.        

Information Security 

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.  

Ability to Decline to Provide Personal Information 

You can, of course, decline to disclose your personal information to us. However, the failure to provide us with relevant information may limit your ability to fully benefit from Stone & Masonry Repairs Ltd and all of its offerings. Remember, we only ask and gather information that can help us fully provide our services to our clients and potential clients. 

Additional Questions   

If you have any questions regarding this privacy policy, feel free to contact us at [email protected]. A Stone & Masonry Repairs Ltd representative will respond to your privacy policy questions as soon as possible.   

Policy Update 

This privacy policy was last updated on 16/04/2024. If we adjust the privacy policy, we will email you to keep you updated of any changes. 

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